Privacy Policy

Last updated: April 20, 2026

Spreckels Performing Arts Center (“Spreckels,” “we,” “us,” or “our”) operates the website at https://spreckelsonline.com/ and is a city-owned and operated facility of the City of Rohnert Park. This Privacy Policy explains how information is collected, used, disclosed, and protected when people visit the website, contact Spreckels, subscribe to email updates, or otherwise interact with online services made available through the site.

Who operates the website

Operator: Spreckels Performing Arts Center, City of Rohnert Park.
Mailing address: 5409 Snyder Ln, Rohnert Park, CA 94928.
Privacy inquiry

Scope of this policy

This Privacy Policy applies to information collected through the Spreckels website, including pages, forms, newsletter sign-up tools, analytics tools, security tools, and embedded third-party content made available through the site. It does not apply to information collected offline, such as paper forms used for classes or admissions, except where the same or similar data collection later occurs through website forms and is described here.

Information collected directly from users

The website may collect information that users choose to provide, including:

Name
Email address
Phone number
Mailing address or organization details, if entered in a form
Message content or inquiry details
Rental or application information submitted through website forms or linked documents

This information may be collected when a user:

Completes a contact form powered by Gravity Forms
Signs up for newsletters, event notices, announcements, or similar communications through Constant Contact forms
Contacts Spreckels about rentals, performances, community events, or related services

At this time, the website does not allow public commenting, public account registration, or public user logins.

Information collected automatically

Like most websites, the site and its service providers may automatically collect certain technical and usage information when a visitor accesses the website. This may include IP address, approximate location inferred from IP address, browser type, device information, pages viewed, referring pages, date and time of access, and similar diagnostic or usage data.

This information may be collected through:

Web server and hosting logs
Security and firewall tools such as Wordfence, which may process IP addresses and set security-related cookies to distinguish human visitors from bots or malicious traffic
Matomo analytics, which may use cookies and collect website usage data; Matomo is configured with IP anonymization enabled for this site
CookieYes consent banner tools, which may record consent choices, timestamps, country, and pseudonymized IP-related information in consent logs
Google reCAPTCHA on certain forms or pages, which analyzes interactions and device information to help detect spam and abusive automated activity, as described further below

Cookies and similar technologies

The website uses cookies and similar technologies for site functionality, analytics, security, and consent-recordkeeping. These may include WordPress-related cookies, analytics cookies used by Matomo, security cookies used by Wordfence, cookies set or read in connection with Google reCAPTCHA, and consent-related cookies used by CookieYes.

CookieYes is currently used to notify visitors about cookies and tracking technologies and to provide access to this Privacy Policy, but non-essential cookies are not blocked prior to consent on the current configuration. By continuing to browse or use the website, visitors acknowledge that cookies and similar technologies may be used as described in this Policy.

Most browsers allow users to control cookies through browser settings. Disabling some cookies may affect site functionality, security features, embedded content, or analytics accuracy.

Analytics

The site uses Matomo analytics to understand website traffic and user interactions, such as which pages are visited, how visitors arrive at the site, and general engagement trends. Matomo is configured with cookies enabled and IP anonymization enabled based on the current site setup described for this policy.

Analytics information is used to maintain, improve, and evaluate the website and its content, and is not used by Spreckels on this site for behavioral advertising based on the configuration described for this policy.

Email sign-ups and communications

Visitors may subscribe to newsletters, updates, event announcements, and campaign or promotional communications through Constant Contact forms embedded on or linked from the website. When a user submits a sign-up form, the information provided may be transferred to Constant Contact for list management, email delivery, subscription management, and related reporting.

Users may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails or by contacting Spreckels Performing Arts Center.

Contact forms and future intake forms

The website currently uses Gravity Forms for basic contact forms. If the website later expands to include online donation forms, event registrations, class intake forms, or adult or child program forms, the information requested may include contact details, participant details, emergency contact information, and other information necessary to administer those services.

No website form currently allows file uploads based on the configuration described for this policy.

Children’s privacy

The website is intended for a general audience and is not primarily directed to children under 13. Spreckels does not knowingly collect personal information directly from children under 13 through the website at this time, except where information is voluntarily submitted by a parent, guardian, or authorized adult in connection with classes, programs, registrations, or inquiries.

Because Spreckels offers children’s theatre classes and related youth programming, future website forms may request information about a child together with parent or guardian contact information when reasonably necessary to administer those programs. In that event, Spreckels intends to limit collection to information reasonably necessary for the activity and to treat parent or guardian information as the primary contact point for communications about the child.

Parents or guardians who believe information about a child under 13 has been submitted through the website may request review or deletion by contacting Spreckels Performing Arts Center.

Embedded and third-party content

The website may include embedded or linked third-party services, including YouTube, Google Maps, Instagram, Google reCAPTCHA, and external ticketing or donation platforms. These third parties may collect information directly from users or from their devices when embedded content loads, when a user solves a challenge, or when a user clicks through to an external platform, subject to the third party’s own terms and privacy practices.

Google reCAPTCHA is used on certain forms or pages to help detect spam and abusive automated activity and to protect the website from bots and abusive traffic. Depending on configuration and the user’s interaction, reCAPTCHA may collect and process information such as IP address, referrer URL, operating system and browser information, mouse and keyboard behavior, scrolling and clicking patterns, time spent on the page, cookies, and, where applicable, Google account information associated with the browser session. Data collected by reCAPTCHA is processed by Google for the purpose of providing, maintaining, and improving the reCAPTCHA service and for general security and abuse-prevention, subject to Google’s applicable terms and privacy policy.

For more information about how Google may process data through reCAPTCHA and related services, visitors can review Google’s Privacy Policy and Terms of Service at:
https://policies.google.com/privacy and https://policies.google.com/terms.

Ticket purchases, package purchases, and donations may be processed through external ticketing or payment services rather than directly on the website. When a visitor leaves the Spreckels website to complete a transaction on a third-party service, that third party’s privacy policy and terms will govern the collection and use of transaction data on that service.

Email delivery and technical service providers

The website uses service providers and software tools that may process information on behalf of Spreckels for hosting, website operation, analytics, email delivery, security, spam or bot prevention, image optimization, caching, and communications. Based on the configuration described for this policy, these may include website hosting and server providers, Constant Contact, Gravity Forms, Wordfence, Matomo, CookieYes, Google reCAPTCHA, and SMTP or web-host email delivery tools.

These providers may access personal information only as reasonably necessary to perform services, support website functionality, protect the site, or comply with legal obligations, subject to their own contractual and legal responsibilities.

How information is used

Information collected through the website may be used to:

Operate, maintain, secure, and improve the website
Respond to messages, inquiries, rental requests, and customer service communications
Manage newsletter subscriptions and send updates, announcements, and related communications
Detect, prevent, and respond to spam, abuse, fraud, and security incidents, including through services such as Wordfence, and Google reCAPTCHA
Analyze website traffic, trends, and usage patterns
Comply with legal obligations, public records obligations, lawful requests, and internal administrative requirements applicable to a city-operated facility

Disclosure of information

Personal information collected through the website may be disclosed:

To service providers and vendors that help operate the website and related services
To external platforms when a user chooses to use embedded tools, mailing-list forms, ticketing pages, maps, videos, social media features, or bot-prevention tools such as Google reCAPTCHA
When required by law, court order, subpoena, public records request, or other lawful governmental process
When reasonably necessary to protect the rights, property, safety, systems, or legal interests of Spreckels, the City of Rohnert Park, website users, or the public

The website is not currently described as selling personal information or sharing personal information for cross-context behavioral advertising based on the configuration described for this policy.

Retention

Information is retained for as long as reasonably necessary for the purposes described in this Policy, including maintaining communications records, analytics records, consent records, security logs, subscription records, and compliance-related records, unless a longer period is required or permitted by law. Retention periods may vary depending on the nature of the data, operational needs, legal obligations, records-retention duties, and the settings used in the underlying platforms.

Security

Reasonable administrative, technical, and organizational measures are used to help protect information collected through the website, including security and anti-abuse tools. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

California privacy rights

California law may provide residents with rights regarding personal information, depending on the nature of the data processing and the applicability of state law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act. Consistent with California transparency expectations, California residents may contact Spreckels to request information about privacy practices, request access to or deletion of certain personal information, request correction of certain personal information, or ask questions about how information is handled, subject to applicable legal exceptions and verification requirements.

To submit a privacy-related request, contact Spreckels Performing Arts Center or write to:

Spreckels Performing Arts Center
5409 Snyder Ln
Rohnert Park, CA 94928

Spreckels will review requests in light of applicable law, operational needs, security requirements, and legal obligations that may apply to a city-operated entity.

Do Not Track

Some web browsers offer a “Do Not Track” (DNT) setting. Because there is not yet a consistent industry standard for recognizing or honoring DNT signals across all services, the website does not currently respond to browser DNT signals in a uniform way.

Third-party services embedded on the website, such as video, maps, analytics, security tools, or bot-prevention tools like Google reCAPTCHA, may collect information over time and across different online services according to their own privacy practices.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in the website, technologies used, services offered, legal requirements, or administrative practices. The effective date and last updated date at the top of this page will be revised when changes are made.

Contact information

Questions or requests regarding this Privacy Policy may be directed to:

Spreckels Performing Arts Center
City of Rohnert Park
5409 Snyder Ln
Rohnert Park, CA 94928